www.guessfeedback.com – Guess Customer Satisfaction Survey

Guess Feedback

  • Take a survey related to a purchase at Guess, Marciano, or the Guess Factory Outlet store

In order to take part in the Guess Feedback customer satisfaction survey consumers must provide the date of purchase, the Guess (or Marciano) store number, the transaction number associated with the Guess purchase, the register number, and the age of the customer taking the survey.  The survey is powered by the Foresee survey company which was hired by Guess to track customer satisfaction and feedback in efforts to improve the quality of their service.

Guess Clothing (also known as simply GUESS or Guess?)

  • LA based clothing retailer
  • Caters to the affluent and upper crust of the United States who desire to be fashionable
  • Main sales are cloths (i.e. jeans) but also markets high-end watches, jewelry and perfumes (watches can be found under the lines “Guess”, “Guess Steel”, and the “Guess Collection”)

Guess was founded by fashion lovers and brothers Paul and Maurice Marciano in the affluent Beverly Hills market.  The firm has annual revenues around 1 billion US Dollars and a net income of 120 million.  Guess has been known to higher some of the most beautiful women in the world to be a spokesperson for the firm to include the likes of Laetitia Casta, Claudia Schiffer, , Eva Herzigova, Valeria Mazza, Kate Upton, and Julia Lescova.

Guess’ Inc. can be found on the New York Stock Exchange under ticker symbol GES and major holders of GES stock include BlackRock Fund Advisors, Schroder Investment Management Group, and Vanguard.  The firm faces competition from other high-end American retailers such as Abercrombie & Fitch Co., Ralph Lauren, and the Banana Republic.

Cited References

  1. www.guessfeedback.com