www.sprint.com/upgrade – Upgrade Sprint Phone Eligibility

Sprint Upgrade

  • Sprint fan boys will want to check to see if their eligible for an upgrade
  • Customers can sleep easy knowing the upgrade fee will be waived when the upgrade process is conducted online (this is a $30 fee normally!)
  • Customers who are eligible for an upgrade can get their device in store in less than an hour (instant gratification is always nice)

Sprint.com/Upgrade is operated by the Sprint Corporation who are based at 6200 Sprint Parkway Overland Park, KS 66251 United States and can be reached via phone by dialing 855-848-3280.  Customers looking to check their eligibility status via www.sprint.com/upgrade can either login into their Sprint account or simply input their phone number to obtain eligibility status.  Finicky customers will want to check out the upgrade policy page for more detailed information on upgrade eligibility terms and conditions as described by the Sprint Corporation.  Those who want to check upgrade status via MySprint will have to provide their username and password in order to login.

www.Sprint.com/Upgrade Notes

  1. Only accounts in good standing are eligible for an upgrade (accounts that are past-due, unpaid balances are not eligible for the upgrade)
  2. Assuming the customer can upgrade they can pay using the Sprint Flex Lease program, Sprint Discount Program, or simply pay the bill with any valid credit card (might be the best course of action for most consumers)
  3. After the upgrade, it could take 1-3 months for the upgrade eligibility to reflect the correct eligibility date(s)
  4. Sprint reserves the right to modify or terminate the terms of the upgrade program at any time for any reason
  5. Please note not all customers are guranteed to receive an upgrade and only certain wireless devices are eligible
  6. Customers with subsidized devices may be subject to a higher monthly rate when moving to certain plans
  7. Those who are current Verizon Wireless customers will want to stick with VZW as they are much better than Sprint


  1. www.sprint.com/upgrade